NOTO provides SumUp with a platform that allows the seamless creation of rules for any anti-fraud analysts and helps to significantly improve testing capabilities and fraud mitigation

Customer Company Profile

SumUp is a global financial technology company and the leading mobile point-of-sale (mPOS) company in Europe. Thanks to SumUp, small merchants around the world are able to accept card payments anywhere their business takes them.

SumUp technology makes accepting payments simple so merchants can focus on what they do best, whether they’re brewing coffee or fixing cars. While traditional POS offerings are costly and bureaucratically complex for small businesses to attain, SumUp products are designed to be intuitive and easy-to-use, from paperless onboarding to seamless transactions.

In the 8 years since its launch, SumUp has earned an impressive global reach and expanded into 31 countries, including Germany, the U.S., and Brazil. SumUp continues to grow and is backed by TPG, Bain Capital Credit, Groupon, Holtzbrinck Ventures, and other renowned venture capital investors.

Beyond the original hardware, mobile, and web apps, SumUp has also developed a suite of APIs and SDKs for integrating SumUp payment into other apps and services. Thanks to these offerings, over two million small businesses around the world rely on SumUp to simply get paid.

Situation

NOTO provides SumUp with a platform that allows the seamless creation of rules for any anti-fraud analysts and helps to significantly improve testing capabilities and fraud mitigation:

Create customized NOTO rules across our core markets: Brazil, Europe, and the USA
Empower regional teams to configure and monitor their own rules
Implement new rules quickly and efficiently
Minimize fraud false-positive rates in the staging environment
Analyze resolved cases to evaluate rule effectiveness more efficiently
Adjust fraud detection rules over time

Thanks to the cooperation with NOTO, in the past year SumUp has further improved fraud detection and intervention, which in turn has led to significantly lower chargeback rates.
Mihaela Ciocanu, Head of Risk and Antifraud USA