Fraud Analyst (24/7 schedule)
What is the role about?
We are looking to hire a locally based Fraud Analyst, who is a specialist in fraud detection and prevention and payment processing for one of our clients – an online payment services provider. This person will help us support the growth of the business and our Sofia office and our continued commitment to the highest standards of regulatory and financial crime compliance.
This is a role on a 24/7 schedule with no requirements to work from the office.
Responsibilities
- Daily monitoring and investigation of suspicious transactions, customer, and third-party activity
- Effectively liaise across different teams globally, identifying fraud risk and following preset monitoring and fraud mitigating procedures
- Good proficiency in conducting risk assessments, periodic/trigger reviews, perform analysis of transactions in real-time or near real-time
- Monitoring and documentation of Fraud flags
- Working with a live monitoring system for fraud detection and prevention
- Investigate and resolve suspected fraudulent activities
- Prepare ad-hoc investigative reports
- Make recommendations for process improvements to prevent future occurrences of fraud
- Establishing good relationships with various departments of customer service, operations, and product to ensure good operational synergy
- Participate in internal and external training programs related to fraud detection and prevention and other subjects that may form part of the day-to-day work requirements.
Requirements
- Proven experience and knowledge in current fraud trends, fraud detection and prevention tools and practices, and risk management
- Bachelor’s degree, training related to Fintech, Anti-fraud, and similar will be considered as an advantage
- High proficiency in Excel and good analytical skills
- Strong technical communication and interpersonal skills
- Demonstrated ability to effectively communicate complex topics to non-expert audiences and ability to liaise with and influence stakeholders across the organization
- Willingness to work during the weekend and night shifts
- Good command of the English language
Come work with us and you will enjoy:
- Start-up culture backed by an innovative and fast-growing brand.
- A hybrid way of work with flexible working hours.
- Competitive Remuneration & Benefits package.
- Additional paid leave days for each year of service at the company (up to 5 days).
- A Day off for your birthday to spend with your friends and family.
- A voucher for your birthday.
- Additional health insurance.
- Employee discounts program.
- Flexible vacation allowance.
- Food vouchers.
- A downtown office location.
- Individual and company-wide training and development opportunities.
- A friendly and supportive work environment where you can prove your potential.
Integration Specialist (Banking)
What is the role about?
We are in the process of expanding our team of 60+ members based in Sofia. This is why we are looking for an Integration Specialist to join us as we bring our innovative proprietary risk ops platform to top players in the banking space. This person will help us with the customer onboarding process and actively interact with our internal departments.
Responsibilities:
- Develop effective communications between stakeholders to ensure that all parties are kept up-to-date on a project’s progress, issues, resolution, plans, and KPIs for the business.
- Ensure the accuracy, currency, and accessibility of project and UX documentation for internal and external use.
- Developing strong relationships with multiple departments to ensure operational synergy.
- Demo our solutions to potential clients from the banking industry.
- Creating a cutting-edge FinTech product and adding value to our clients through close collaboration with business stakeholders, product development, and customer support.
- Execute tests on new integrations to guarantee conformity with requirements and preserve the functionality of existing deployments.
- Analyze the customer’s needs and provide viable solutions using the company’s products and acquired expertise in the Financial Services or iGaming industries.
- Participate in internal and external training programs concerning fraud detection and prevention, AML/CFT and other topics.
Requirements:
- Proven experience in a fraud/investigative or payments function gained in Financial Services, relevant experience in Banking will be considered as an advantage
- Prior experience with online payments, anti-fraud, anti-money laundering, KYC, or compliance is required.
- Exposure to Real-Time Response systems in the FinTech or Banking industries, as well as relevant experience, will be viewed as a plus.
- Strong technical communication and interpersonal skills; demonstrated ability to communicate complex topics to non-expert audiences and ability to liaise with and influence organization-wide stakeholders.
Come work with us and you will enjoy:
- Start-up culture backed by an innovative and fast-growing brand.
- A hybrid way of work with flexible working hours.
- Competitive Remuneration & Benefits package.
- Additional paid leave days for each year of service at the company (up to 5 days).
- A Day off for your birthday to spend with your friends and family.
- A voucher for your birthday.
- Additional health insurance.
- Employee discounts program.
- Flexible vacation allowance.
- Food vouchers.
- A downtown office location.
- Individual and company-wide training and development opportunities.
- A friendly and supportive work environment where you can prove your potential.
Payments Gateway System Integration Specialist
Responsibilities:
- Responsible for integrating merchant accounts into PaymentIQ – a payment gateway system, to enable them to process payments and transactions.
- Using PaymentIQ for maintaining technical integrations, creating rules and testing, to supporting merchants to use PaymentIQ for facilitating transactions.
Actively working with merchants (Gaming, Gambling, Online Casinos and others) to identify their needs for using PaymentIQ as a payment gateway platform, and executing planning and functional testing of - integrations.
- Resolve troubleshooting and identify issues related to merchant’s setups for using PaymentIQ.
- Understands and actively uses API and communicates with merchants.
- Works closely and coordinates with other third-party Payment Providers and business customers (merchants) for the timely completion of tasks and projects related to integrations with PaymentIQ.
- Responsible for testing new developments to ensure specifications are met and released appropriately (new integrations and maintenance of existing providers).
Requirements:
- Experience with PaymentIQ or other payment gateway platforms is a must.
- Experience in the Payments/ Risk Management industries will be considered as an advantage.
- Experience in implementing integrations of Payment Services Providers.
- Experience providing technical support to diagnose and resolve issues.
- Experience working with external vendors to deliver a payment solution.
- Excellent communication skills, problem-solving attitude, technical-oriented mindset and ability to plan and execute in a project-based environment.
Come work with us and you will enjoy:
- Start-up culture backed by an innovative and fast-growing brand.
- A hybrid way of work with flexible working hours.
- Competitive Remuneration & Benefits package.
- Additional paid leave days for each year of service at the company (up to 5 days).
- A Day off for your birthday to spend with your friends and family.
- A voucher for your birthday.
- Additional health insurance.
- Employee discounts program.
- Flexible vacation allowance.
- Food vouchers.
- A downtown office location.
- Individual and company-wide training and development opportunities.
- A friendly and supportive work environment where you can prove your potential.
QA Engineer
What is the role about?
In the QA engineer role, you will be involved in the overall review and revision of manual and automated testing plans and procedures. You will collaborate with a team of developers, and product managers, and ensure alignment with company policies and standard processes.
In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.
Ultimately, you will ensure that our products, applications and systems work correctly.
Responsibilities:
- Review and analyze system specifications
- Collaborate with Software Engineers to develop effective strategies and test plans
- Execute test cases (manual or automated) and analyze results
- Evaluate product code according to specifications
- Create logs to document testing phases and defects
- Report bugs and errors to development teams
- Help troubleshoot issues
- Conduct post-release/ post-implementation testing
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
Requirements:
- Proven experience as a Quality Assurance Tester or similar role
- Experience in project management and QA methodology
- Familiarity with JIRA frameworks
- Ability to document and troubleshoot errors
- Working knowledge of test management software is considered an advantage
- Preparing acceptance tests
- Excellent communication skills
- Attention to detail
- Analytical skills and problem-solving attitude
- Strong organizational skills
- Еexperience in Compliance, Fraud in the payments or the banking space is considered an advantage
- Bachelor’s degree in Computer Science, Engineering, or related field; Master’s degree a plus
Come work with us and you will enjoy:
- Start-up culture backed by an innovative and fast-growing brand.
- A hybrid way of work with flexible working hours.
- Competitive Remuneration & Benefits package.
- Additional paid leave days for each year of service at the company (up to 5 days).
- A Day off for your birthday to spend with your friends and family.
- A voucher for your birthday.
- Additional health insurance.
- Employee discounts program.
- Flexible vacation allowance.
- Food vouchers.
- A downtown office location.
- Individual and company-wide training and development opportunities.
- A friendly and supportive work environment where you can prove your potential.
Risk Management Specialist with Spanish
Why you should join us?
NOTO is a next generation financial crime prevention solution provider. We help our customers to successfully deal with any fraud, AML or abuse problem. We offer a proprietary solution that offers unmatched flexibility and ROI. The concept that we follow since day 1 is to deliver a solution that our clients can adapt to their business and not the other way around. NOTO enables fraud and compliance professionals to put their know-how to work with almost no limitations.
We are in the process of expanding our team based in Sofia. This is why we are looking for a Professional Services Specialist (Risk Ops) to join our growing team.
What is the role about?
We are searching for a well-rounded candidate with experience in fraud detection and prevention in areas such as payments, gaming, or e-commerce to join our Fraud Team.
Successful candidates will be in charge of investigating fraud warnings and reviewing the account and transaction history of clients. The Professional Services Specialist function is critical in recommending, creating, revising, and maintaining new policies and methods to combat consumer fraud and abuse in order to safeguard the business while improving the customer experience.
Responsibilities:
- Participate actively in the System’s rules creation process;
- Adjust and examine the established rules to detect and prevent fraud; chargebacks, and money laundering;
- Ensure that all existing rules are up-to-date;
- Examine and evaluate the performance of said rules;
- Improve risk-related rules, projects, processes, procedures, and best practices;
- Collaborate with internal teams to address and resolve product-related concerns;
- Conduct in-depth investigations to uncover patterns and assess their impact;
- Provide management reports on a regular and ad hoc basis;
- When needed, assist Fraud Analysts in their daily activities;
Requirements:
- Fluency in Spanish
- Experience in Risk/ Fraud prevention and work with risk engine/ systems tools, rule setting and investigation
- Proven experience and knowledge of contemporary fraud trends, tools and procedures for detecting and preventing fraud, including operational risk management best practices;
- 2 to 4 years of experience working in a fraud/investigative and/ or payments function in the Financial Services or iGaming industries;
- High attention to detail, strong analytical abilities, and logical reasoning;
- Proficient in Microsoft Office Tools (Excel competency); data processing; visualization tools, SQL would be regarded advantageous (as would proficiency in any anti-fraud, compliance, or online payments tools);
- Excellent knowledge of payment cards, card scheme rules, and chargeback management;
- It is essential to have excellent written and vocal communication abilities in English;
- The right candidate must be highly structured and capable of assessing and prioritizing customer demands.
Come work with us and you will enjoy:
- Start-up culture backed by an innovative and fast growing brand;
- Competitive Remuneration & Benefits package;
- Employee Discounts;
- Flexible working arrangements (remote working arrangements are available);
- Flexible vacation allowance;
- A down-town office location;
- Competent professional training and development opportunities;
- Friendly and supportive working environment where you can prove your potential;
- Advancement opportunities.
Senior Accountant
For our growing team of 60+ IT and Risk Management professionals, we are looking for an accountant to hep us internalize our accounting and payroll activities, as well as support the Executive members with management reports and forecasting.
What to expect?
General Ledger and Operational Accounting:
- Manages, organizes, and controls the accounting reporting and financial activities of the company.
- Ensures adequate compliance with the current regulatory framework in the country, and prepares the Accounting Policy of the company.
- Submits regular tax declarations.
- Conducts annual accounting closure, and prepares interim and annual financial statements, and management performance reports.
- Represents the company before financial, tax, and regulatory authorities and institutions.
- Controls financial operations, revenues and expenses, internal corporate reporting, document management standards, and administrative reporting rules within the company.
- Represents the company and prepares documents for inspections by government authorities.”
- Keep and organize records of financial transactions and accounting documents.
- Prepare financial statements such as the balance sheet, income statement, cash flow statement, and other financial reports.
Payroll:
- Processing of primary accounting documents related to Payroll and Employee payments. The person will not be responsible for labor documents such as labor contacts, annexes etc., only Payroll.
- Responsible for all monthly payments to employees, consulting them about payslips, taxes, and work schedules.
- Calculation of labour remuneration, preparation and submission of reports, notifications, and declarations to the NRA (National Revenue Agency), NSI (National Statistical Institute), and NSSI (National Social Security Institute).
- Maintenance of the necessary documentation related to OSH (Occupational Safety and Health) and Occupational Medicine, together with the HR team.
Billing:
- Managing invoices to international clients and vendors promptly, ensuring accuracy in billing details and adherence to payment terms.
- Reconciling invoices with purchase orders and contracts to verify the accuracy of billed amounts and resolve any discrepancies.
- Collaborating with Sales or other teams to ensure accurate billing for products or services rendered, including any additional charges or discounts applied as per contractual agreements.
Who are we looking for?
- Previous experience as an accountant and Payroll is a must, preferably in a product company with international business customers.
- Background in financial planning or forecasting will be considered an advantage.
- Higher education, preferably in Accounting or a relevant field.
- Familiarity with accounting and tax legislation, and labor code.
- Experienced with accounting software.
- Very good level of proficiency in MS Word, and Excel.
- Excellent communication and interpersonal skills.
Come work with us and you will enjoy:
- Start-up culture backed by an innovative and fast-growing brand.
- A hybrid way of work with flexible working hours.
- Competitive Remuneration & Benefits package.
- Additional paid leave days for each year of service at the company (up to 5 days).
- A Day off for your birthday to spend with your friends and family.
- A voucher for your birthday.
- Additional health insurance.
- Employee discounts program.
- Flexible vacation allowance.
- Food vouchers.
- A downtown office location.
- Individual and company-wide training and development opportunities.
- A friendly and supportive work environment where you can prove your potential.
Senior DevOps Engineer
We are in the process of expanding our team of 50+ members based in Sofia. This is why we are looking for a Senior DevOps to join us as we bring our innovative proprietary risk ops platform to top players in the regulated fintech and banking space.
What is the role about?
The role of the Senior DevOps is to provision and manage, under minimal supervision, a dynamic on-prem and cloud-based architecture consisting of virtualized resources that support applications, services, databases, and capabilities using cloud services, platforms, and operating systems. Maintains communication with b2b customers regarding system operations and development issues, clarification of customer needs, and coordination with DevOps teams for system enhancements and innovations.
Responsibilities:
- Keep all the node and network running smoothly.
- Handle and fix any and all problems that may arise.
- Determine the architecture for overall system operation and new system projects in collaboration with technical management.
- Keep all test automation and infrastructure running smoothly.
- Monitor log files, performance issues, and the production environment for mission critical systems.
- Participate in an on-call rotation for UNIX/Linux support issues.
- Follow standard operating procedures to ensure the security posture of the environment.
- Engage in continuous learning to stay abreast on new and emerging technologies that relate to the Linux environment.
- Work independently as well as a team member.
- Ability to set priorities and organize work to meet deadlines.
- Ensure compliance with established standards, policies, and configuration guidelines.
- Maintain a cooperative working relationship with those contacted during the course of the work day.
Must have experience:
- Solid experience with Linux (We are using Ubuntu).
- base infrastructure services such as systemd, bind, dnsmasq,
- Networking- openvpn, wireguard, iptables, tcpdump, routing.
- At least one containerization technology- preferably lxd/lxc.
- Disk management tools.
- Ansible configuration management.
- server grade hardware knowledge- as we have lots of on prem installations the person must be comfortable with setting up server BIOS, ipmi, Raid controllers(even if we’re using it as a JBOD).
- Experience with serving web, api platforms.
- Nginx, mostly in reverse proxy and load balancing modes.
- Experience with some monitoring and centralized logging platforms- such as.
- Grafana, Netdata, Loki, Victoria Metrics, Prometheus.
- Experience with CI/CD tools.
Nice to have experience:
- AWS experience- IAM, NLB, Route53, EC2 autoscale, KMS, Cloudwatch, Elasticache,EMR
- terraform/terragrunt infrastructure management
- Linux storage- thin lvm, zfs, glusterFS
- Hadoop stack- the HDFS filesystem and Hbase database
- Redis in-memory store
- Kafka
- Zookeeper
- Experience on administration of Java based applications
- Experience with programming languages- such as Python, Go, for Ops needs
- Experience with planning and building complex infrastructure projects from scratch
Come work with us and you will enjoy:
- Start-up culture backed by an innovative and fast-growing brand.
- A hybrid way of work with flexible working hours.
- Competitive Remuneration & Benefits package.
- Additional paid leave days for each year of service at the company (up to 5 days).
- A Day off for your birthday to spend with your friends and family.
- A voucher for your birthday.
- Additional health insurance.
- Employee discounts program.
- Flexible vacation allowance.
- Food vouchers.
- A downtown office location.
- Individual and company-wide training and development opportunities.
- A friendly and supportive work environment where you can prove your potential.
